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Top IT Queries
How do I reset my company email password?
Visit the company portal, select 'Forgot Password', and follow the instructions. If you encounter issues, contact your IT administrator for assistance.
What should I do if my computer is running slow?
Restart your device, close unused applications, and check for software updates. Persistent issues may require a malware scan or hardware upgrade.
How can I securely access company files remotely?
Use the approved VPN and two-factor authentication provided by your IT department. Never share your credentials and always log out after your session.
Who do I contact for urgent IT support?
Reach out to the IT helpdesk via the internal ticketing system or call the dedicated support line for immediate assistance.
How do I request new software installations?
Submit a software request form through the IT portal. Approval is required before installation to ensure compliance with company policies.
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